Monday, March 19, 2007

Big sites vs. small sites

We’ve been reading about “designing large-scale web sites”. Some of us might like to think of our class sites as “large-scale”, but we probably won’t have wizards, configurators, personalization, customization, search boxes, much – if any – metadata, prepare blueprints or wireframes, search-log analysis, clicklogs, etc. We will have labels, content, context, navigation systems (global and local), some metadata, some user analysis, some user testing – small doses of everything. We’ll all be “committees of one”. We’ll have to become part of a large organization or become consultants to use the other stuff. Personally, I’ll probably never use the “large-site” stuff, but plan to follow – as best I can – the schedule along with the book chapters for my class website plan. Yet, I think it might be fun to be involved in a group project like the ones in our book. And I now have some suggestions for some of the sites I use all the time, such as my mortgage company, Freedom Mortgage. To access an account, you log in to www.myloancare.com. You get a “runtime error” screen which morphs into (for us account holders) a userid and password screen. If you log in to their home site http://mortgages.fhmc.com, you can’t get to your account. My bank http://www.tcfbank.com has “personal banking” and “online banking” links– which one? Answer: "online banking". If I contact them, will I be “tilting at windmills”? Do I have time? Ah, I feel better now.

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